Access and inclusion
We want people to understand whether an experience and our digital services can work for them before they commit.
Last updated 16 July 2026
We aim to make core discovery, invite, checkout and ticket tasks usable with keyboards, screen readers, zoom and reduced-motion preferences. If a page or document blocks your task, tell us the page, device and assistive technology where possible.
Venues and trip itineraries differ. Contact us before paying or travelling for information about step-free access, seating, toilets, transport, terrain, sensory conditions, dietary needs or another support requirement. We will share known information and discuss available arrangements without treating the request as a reason to exclude you.
We should not promise an adjustment until the venue, supplier or host has confirmed it. If a requested arrangement is unavailable, we will explain what is known so you can make an informed decision.
Email team@thehappyhour.in or use WhatsApp support. Please do not include more medical detail than is needed to explain the practical support requested.